OPERATIONAL AND MARKETING SMS/MMS TEXT MESSAGING

First Century Bank, N.A. as part of the FCA application process has incorporated disclosures relating to the Electronic communication of information that are both Operational and Marketing in nature. These disclosures specifically relate to messages sent via text in the form of SMS (text only) and/or MMS (text messages with image or other media files attached) to your mobile phone number.

Operational messages may include but are not limited to; general updates on your existing loan application or account status e.g. application updates, approval notices, funding notices, and self-service action confirmations.

Cancellation: You may cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to FCB,N.A., we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To join again, you can sign up during a new application process or contact a customer service representative and we will start sending SMS messages to you again.

Technical Difficulties: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by phone outlined on the Contact Us page. Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at varying frequencies based on your account or application status and the actions you initiate or with a customer service representative. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy.